{"id":32159,"title":"Compliance","type":"page","template":"default","content":"","excerpt":"","slug":"compliance","image":{"alt":"Compliance cabecera","caption":"","height":850,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/09\/RS10949_ETIOPO\u0308A-MDB-Tiyo-Hembecho-Friday-08_08_2017-I5-F0111-1280X850-150x100.jpg","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/09\/RS10949_ETIOPO\u0308A-MDB-Tiyo-Hembecho-Friday-08_08_2017-I5-F0111-1280X850-480x319.jpg","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/09\/RS10949_ETIOPO\u0308A-MDB-Tiyo-Hembecho-Friday-08_08_2017-I5-F0111-1280X850-1024x680.jpg","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/09\/RS10949_ETIOPO\u0308A-MDB-Tiyo-Hembecho-Friday-08_08_2017-I5-F0111-1280X850.jpg","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/09\/RS10949_ETIOPO\u0308A-MDB-Tiyo-Hembecho-Friday-08_08_2017-I5-F0111-1280X850.jpg"},"width":1280},"date":"2021-06-07 15:49:34","hero":{"slides":[{"title":"Ayuda en Acci\u00f3n complies","title_link":"","title_target":"_self","label":"","content":"","show_content":"","video_url":"https:\/\/www.youtube.com\/embed\/Z42t0h8i0ps","img_size":"fullWidth","shadow":"1","type_title":"","image_footer_text":"","image":{"alt":"","caption":"","height":470,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2023\/11\/aea-hero-compliance-1280x470-1-150x55.webp","small":"https:\/\/ayudaenaccion.org\/uploads\/2023\/11\/aea-hero-compliance-1280x470-1-480x176.webp","medium":"https:\/\/ayudaenaccion.org\/uploads\/2023\/11\/aea-hero-compliance-1280x470-1-1024x376.webp","large":"https:\/\/ayudaenaccion.org\/uploads\/2023\/11\/aea-hero-compliance-1280x470-1.webp","original":"https:\/\/ayudaenaccion.org\/uploads\/2023\/11\/aea-hero-compliance-1280x470-1.webp"},"width":1280},"image_mobile":{"alt":"","caption":"","height":400,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/09\/RS10949_ETIOPO\u0308A-MDB-Tiyo-Hembecho-Friday-08_08_2017-I5-F0111-1-375X400-150x160.jpg","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/09\/RS10949_ETIOPO\u0308A-MDB-Tiyo-Hembecho-Friday-08_08_2017-I5-F0111-1-375X400.jpg","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/09\/RS10949_ETIOPO\u0308A-MDB-Tiyo-Hembecho-Friday-08_08_2017-I5-F0111-1-375X400.jpg","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/09\/RS10949_ETIOPO\u0308A-MDB-Tiyo-Hembecho-Friday-08_08_2017-I5-F0111-1-375X400.jpg","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/09\/RS10949_ETIOPO\u0308A-MDB-Tiyo-Hembecho-Friday-08_08_2017-I5-F0111-1-375X400.jpg"},"width":375},"cta":{"text":"","sub1":"","sub2":"","url":"","color":"button--bg-main","target":"_blank","microcopy_text":"","microcopy_icon":null,"microcopy_color":""},"desktop_content_position":"right","mobile_content_position":"","background_color":"--color-main","background_color_saturation":"","text_color":"","hero_title_tag":"1"}]},"flexible_content":{"items":[{"type":"layout_content","values":{"id":"","title":"","label":"","text":"<p><span style=\"font-weight: 400;\">We are pioneers in the third sector in terms of compliance: we identify and classify risks and create tools to react to them.<\/span><\/p>\n","cta":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"margins":"","text_position":"","text_color":"","background_color":"bk-white","background_color_saturation":"","cta_color":"button--bg-main","content_title_tag":"","bk_extension":"full-width bk-white"}},{"type":"dropdowngrid","id":"","title":"Areas of compliance","label":"","description":"","breakpoints":"","background_color":"bk-gray","background_color_saturation":"","text_color":"","title_tag":"","cta_label":"","cta_url":"","cta_color":"button--bg-main","cta_target":"_self","cta_microcopy_text":"","cta_microcopy_icon":null,"cta_microcopy_color":"","values":{"items":[{"type":"card","values":{"background_color":"transparent","text_color":"","cta_color_redesign":"","cta":[],"description":"","id":"","image":null,"image_alignment":"","image_animated":"","image_description":"","image_position":"","label":"","subtitle":"","text":"<p><span style=\"font-weight: 400;\">We ensure that our objectives are met by managing the risks to which we are exposed and turning them into opportunities.<\/span><\/p>\n","text_position":"","title":"Risk control","title_tag":"","title_size":"","video":"","title_animation":"","info_link_label":"","info_link_url":"","info_link_target":"_self"}},{"type":"card","values":{"background_color":"transparent","text_color":"","cta_color_redesign":"","cta":[],"description":"","id":"","image":null,"image_alignment":"","image_animated":"","image_description":"","image_position":"","label":"","subtitle":"","text":"<p><span style=\"font-weight: 400;\">What we do is important, but so is how we do it. Ethics is a priority in our daily work.<\/span><\/p>\n","text_position":"","title":"Ethics","title_tag":"","title_size":"","video":"","title_animation":"","info_link_label":"","info_link_url":"","info_link_target":"_self"}},{"type":"card","values":{"background_color":"transparent","text_color":"","cta_color_redesign":"","cta":[],"description":"","id":"","image":null,"image_alignment":"","image_animated":"","image_description":"","image_position":"","label":"","subtitle":"","text":"<p><span style=\"font-weight: 400;\">We ensure compliance with legal obligations in the countries where we work, as well as with our internal regulatory framework through internal audits.<\/span><\/p>\n","text_position":"","title":"Internal legal and regulatory compliance","title_tag":"","title_size":"","video":"","title_animation":"","info_link_label":"Obligaciones legales (Espa\u00f1a)","info_link_url":"\/uploads\/2023\/05\/Reporting-cumplimiento-obligaciones-ESPANA-2023.pdf","info_link_target":"_self"}},{"type":"card","values":{"background_color":"transparent","text_color":"","cta_color_redesign":"","cta":[],"description":"","id":"","image":null,"image_alignment":"","image_animated":"","image_description":"","image_position":"","label":"","subtitle":"","text":"<p><span style=\"font-weight: 400;\">We are accountable to our stakeholders to build trust and continue to improve our effectiveness and efficiency.<\/span><\/p>\n","text_position":"","title":"Accountability","title_tag":"","title_size":"","video":"","title_animation":"","info_link_label":"","info_link_url":"","info_link_target":"_self"}}]}},{"type":"carouselwithtext","id":"","label":"","title":"Whistleblowing channel","subtitle":"<p><span style=\"font-weight: 400;\">All stakeholders with whom we work have a confidential, independent and secure whistleblowing channel at their disposal. With this ethical channel, we aim to identify bad practices in order to take measures to prevent similar occurrences in the future. For people without access to the Internet, we also have an alternative whistleblowing channel that we inform about in the rural communities where we work.<\/span><\/p>\n","text":"","background_color":"bk-white","background_color_saturation":"","text_color":"","content_position":"","car_position_mobile":"","car_position_desktop":"","carousel_title_tag":"","car_extension_desktop":"content--centered","bk_extension":"full-width bk-white","cta":{"type":"cta","values":{"text":"Make a report","sub1":"","sub2":"","cta_url":"https:\/\/report.whistleb.com\/es\/ayudaenaccion","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta_color":"button--bg-info","values":{"items":[{"type":"slidercard","values":{"image":{"alt":"","caption":"","height":960,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS3894_Viacha.-Firma.-Denisse-Hanna.-AeA-Bolivia-150x113.jpg","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS3894_Viacha.-Firma.-Denisse-Hanna.-AeA-Bolivia-480x360.jpg","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS3894_Viacha.-Firma.-Denisse-Hanna.-AeA-Bolivia-1024x768.jpg","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS3894_Viacha.-Firma.-Denisse-Hanna.-AeA-Bolivia.jpg","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS3894_Viacha.-Firma.-Denisse-Hanna.-AeA-Bolivia.jpg"},"width":1280},"title":"","text":"","description":"","video":"","cta":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":"gray"}}}}]}},{"type":"media_component_serialized","id":"","randomid":"6a06ecd726042","title":"Internal regulatory framework","background_color":"bk-gray","items":[{"type":"item_media_serialized","title":"Code of conduct","text":"<p><span style=\"font-weight: 400;\">It establishes the frame of reference for the conduct of Ayuda en Acci\u00f3n&#8217;s employees, under ethical and integrity standards consistent with our mission, principles and values (<span data-teams=\"true\"><span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">only available in <\/span><\/span>Spanish).<\/span><\/p>\n","select":"link","image":null,"zip":false,"pdf":false,"video":"","link":"\/uploads\/2022\/10\/Codigo-de-Conducta-Septiembre-2022.pdf","buttontext":"Read","microcopy_text":"","microcopy_icon":null,"microcopy_color":"","icon":{"alt":"Educaci\u00f3n","caption":"","height":128,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/icono-titulo-128x.png","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/icono-titulo-128x.png","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/icono-titulo-128x.png","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/icono-titulo-128x.png","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/icono-titulo-128x.png"},"width":128}},{"type":"item_media_serialized","title":"Criminal compliance policy","text":"<p><span style=\"font-weight: 400;\">It reflects our commitment to the development of activities aimed at the fulfillment of our purposes with the highest level of ethics, integrity, respect, responsibility and compliance with current legislation (<span data-teams=\"true\"><span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">only available in <\/span><\/span>Spanish).<\/span><\/p>\n","select":"link","image":null,"zip":false,"pdf":false,"video":"","link":"\/uploads\/2021\/09\/2021-06-17-Marketing-Politica-de-Compliance-Penal-Manuel_v1.pdf","buttontext":"Read","microcopy_text":"","microcopy_icon":null,"microcopy_color":"","icon":{"alt":"educaci\u00f3n","caption":"","height":96,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2022\/05\/s-pro-icono-educacion-96x-1.png","small":"https:\/\/ayudaenaccion.org\/uploads\/2022\/05\/s-pro-icono-educacion-96x-1.png","medium":"https:\/\/ayudaenaccion.org\/uploads\/2022\/05\/s-pro-icono-educacion-96x-1.png","large":"https:\/\/ayudaenaccion.org\/uploads\/2022\/05\/s-pro-icono-educacion-96x-1.png","original":"https:\/\/ayudaenaccion.org\/uploads\/2022\/05\/s-pro-icono-educacion-96x-1.png"},"width":96}},{"type":"item_media_serialized","title":"Personal data processing policy","text":"<p><span style=\"font-weight: 400;\">It establishes the guidelines that govern the proper processing of personal data managed by the organization as the data controller (<span data-teams=\"true\"><span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">only available in <\/span><\/span>Spanish).<\/span><\/p>\n","select":"link","image":null,"zip":false,"pdf":false,"video":"","link":"\/uploads\/2021\/09\/politica-de-Tratamiento-de-Datos-Personales.pdf","buttontext":"Read","microcopy_text":"","microcopy_icon":null,"microcopy_color":"","icon":{"alt":"","caption":"","height":128,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/icono-empleo-128x.png","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/icono-empleo-128x.png","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/icono-empleo-128x.png","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/icono-empleo-128x.png","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/icono-empleo-128x.png"},"width":128}},{"type":"item_media_serialized","title":"Financial risk management policy","text":"<p><span style=\"font-weight: 400;\">It establishes the guidelines that govern the management of financial risks to which Ayuda en Acci\u00f3n is exposed as a result of the complexity of the financial, capital markets and the international environment (<span data-teams=\"true\"><span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">only available in <\/span><\/span>Spanish).<\/span><\/p>\n","select":"link","image":null,"zip":false,"pdf":false,"video":"","link":"\/uploads\/2021\/09\/politica-gestion-riesgos-financieros.pdf","buttontext":"Read","microcopy_text":"","microcopy_icon":null,"microcopy_color":"","icon":{"alt":"","caption":"","height":128,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/08\/icono-monedas-128x.png","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/08\/icono-monedas-128x.png","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/08\/icono-monedas-128x.png","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/08\/icono-monedas-128x.png","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/08\/icono-monedas-128x.png"},"width":128}}]},{"type":"boxgrid","id":"","title":"Acknowledgments and institutional commitments","text":"","background_color":"bk-white","values":{"items":[{"type":"box","values":{"type":"box-text","text_color":"","distribution":"rows_1","background_color":"white","background_color_saturation":"-faded","cta":{"type":"cta","values":{"text":"See more","sub1":"","sub2":"","cta_url":"https:\/\/platforma-dev.eu\/es\/about-the-fpa\/","target":"_blank","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta_color":"secondary","cta2":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta2_color":"white","image":{"alt":"","caption":"","height":460,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_echo-150x201.png","small":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_echo.png","medium":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_echo.png","large":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_echo.png","original":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_echo.png"},"width":343},"label":"","text":"European Commission Humanitarian Aid Department (ECHO): Ayuda en Acci\u00f3n has been certified as a European Union Partner for the multiannual period 2021-2027.","title":"Partner of the European Union\/FPA","subtitle":"","description":"","previewtext":""}},{"type":"box","values":{"type":"box-text","text_color":"","distribution":"rows_1","background_color":"white","background_color_saturation":"-faded","cta":{"type":"cta","values":{"text":"See more","sub1":"","sub2":"","cta_url":"https:\/\/www.aepd.es\/es\/pactodigital","target":"_blank","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta_color":"secondary","cta2":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta2_color":"white","image":{"alt":"","caption":"","height":460,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_pacto_digital-150x201.png","small":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_pacto_digital.png","medium":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_pacto_digital.png","large":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_pacto_digital.png","original":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_pacto_digital.png"},"width":343},"label":"","text":"We are adhered to the Digital Pact for the Protection of Individuals, an initiative promoted by the Spanish Data Protection Agency, to reinforce the right to data protection while promoting innovation, ethics and competitiveness in organizations, as well as to raise awareness among citizens and especially among minors.","title":"Digital Pact for the Protection of People","subtitle":"","description":"","previewtext":""}},{"type":"box","values":{"type":"box-text","text_color":"","distribution":"rows_1","background_color":"white","background_color_saturation":"-faded","cta":{"type":"cta","values":{"text":"See more","sub1":"","sub2":"","cta_url":"https:\/\/www.worldcomplianceassociation.com\/","target":"_blank","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta_color":"secondary","cta2":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta2_color":"white","image":{"alt":"","caption":"","height":460,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_WCA-150x201.png","small":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_WCA.png","medium":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_WCA.png","large":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_WCA.png","original":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_WCA.png"},"width":343},"label":"","text":"We are an honorary member of the World Compliance Association in order to promote and make visible our efforts to integrate into our management model mechanisms to monitor the risks to which we are exposed, with the ultimate goal of seeking the highest quality in our intervention.","title":"World Compliance Association","subtitle":"","description":"","previewtext":""}},{"type":"box","values":{"type":"box-text","text_color":"","distribution":"rows_1","background_color":"white","background_color_saturation":"-faded","cta":{"type":"cta","values":{"text":"See more","sub1":"","sub2":"","cta_url":"https:\/\/misconduct-disclosure-scheme.org\/","target":"_blank","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta_color":"secondary","cta2":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta2_color":"white","image":{"alt":"","caption":"","height":460,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_MDS-150x201.png","small":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_MDS.png","medium":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_MDS.png","large":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_MDS.png","original":"https:\/\/ayudaenaccion.org\/uploads\/2024\/05\/logo_MDS.png"},"width":343},"label":"","text":"The MDS is an inter-institutional program in which around 180 organizations are members. Its main objective is to report \"misconduct\" between organizations in order to gather information and mitigate the hiring of employees who in previous organizations have committed some type of sexual harassment, abuse or exploitation during their time in those organizations, thus reinforcing that the selection process is of suitable personnel.","title":"MDS ","subtitle":"","description":"","previewtext":""}}]}},{"type":"testimonial_post_list","id":"","values":{"title":"We have the best endorsements in transparency","subtitle":"","label":"","cta_text":"","cta_url":"","cta_color":"button--bg-main","cta_microcopy_text":"","cta_microcopy_icon":null,"cta_microcopy_color":"","link_type":"","testimonialf_title_tag":"","breakpoints":"featured","background_color":"bk-gray","background_color_saturation":"","t_background_color":"","text_color":"","signature_color":"","items":[{"slug":"https:\/\/ayudaenaccion.org\/en\/testimonial\/ana-benavides\/","title":"Ana Benavides","content":"<span style=\"font-weight: 400;\">Ayuda en Acci\u00f3n has opted to integrate the Compliance Program. It is a commitment to transparency and accountability through effective management, which makes it possible to anticipate potential risks. <\/span>","signature":"Ana Benavides, CEO of Fundaci\u00f3n Lealtad","image":{"alt":"Ana Benavides, directora de Fundaci\u00f3n Lealtad","caption":"","height":400,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/Ana-Benavides-Fundacion-Lealtad-1-150x150.jpg","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/Ana-Benavides-Fundacion-Lealtad-1.jpg","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/Ana-Benavides-Fundacion-Lealtad-1.jpg","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/Ana-Benavides-Fundacion-Lealtad-1.jpg","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/Ana-Benavides-Fundacion-Lealtad-1.jpg"},"width":400},"image_mobile":{"alt":"Ana Benavides, directora de Fundaci\u00f3n Lealtad","caption":"","height":400,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/Ana-Benavides-Fundacion-Lealtad-1-150x150.jpg","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/Ana-Benavides-Fundacion-Lealtad-1.jpg","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/Ana-Benavides-Fundacion-Lealtad-1.jpg","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/Ana-Benavides-Fundacion-Lealtad-1.jpg","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/Ana-Benavides-Fundacion-Lealtad-1.jpg"},"width":400},"video":""},{"slug":"https:\/\/ayudaenaccion.org\/en\/testimonial\/32103\/","title":"Albert Salvador","content":"<span style=\"font-weight: 400;\">Ayuda en Acci\u00f3n's commitment to Compliance is firm, both in terms of raising awareness and disseminating information internally and sharing knowledge and experience externally. It is essential to recognize its invaluable contribution to the Third Sector Compliance Technical Committee of the World Compliance Association.<\/span>","signature":"Albert Salvador, WCA International Secretary General","image":{"alt":"Albert Salvador, secretario general internacional de WCA","caption":"","height":400,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/foto_Albert-Salvador_WCA-1-150x150.jpg","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/foto_Albert-Salvador_WCA-1.jpg","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/foto_Albert-Salvador_WCA-1.jpg","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/foto_Albert-Salvador_WCA-1.jpg","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/foto_Albert-Salvador_WCA-1.jpg"},"width":400},"image_mobile":{"alt":"Albert Salvador, secretario general internacional de WCA","caption":"","height":400,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/foto_Albert-Salvador_WCA-1-150x150.jpg","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/foto_Albert-Salvador_WCA-1.jpg","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/foto_Albert-Salvador_WCA-1.jpg","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/foto_Albert-Salvador_WCA-1.jpg","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/foto_Albert-Salvador_WCA-1.jpg"},"width":400},"video":""},{"slug":"https:\/\/ayudaenaccion.org\/en\/testimonial\/lola-martinez-aragon\/","title":"Lola Mart\u00ednez Arag\u00f3n","content":"<span style=\"font-weight: 400;\">Ayuda en Acci\u00f3n was one of the first organizations with which we began to collaborate in the Pro Bono Spain Foundation. Its organizational model makes it a benchmark organization in terms of compliance, diligence and best practices. <\/span>","signature":"Lola Mart\u00ednez Arag\u00f3n, project manager of Pro Bono Spain Foundation","image":{"alt":"Lola Martinez, Pro bono","caption":"","height":400,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/ProBono_Corporativo_BAJA-10_Lola-Martinez-2-150x150.jpg","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/ProBono_Corporativo_BAJA-10_Lola-Martinez-2.jpg","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/ProBono_Corporativo_BAJA-10_Lola-Martinez-2.jpg","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/ProBono_Corporativo_BAJA-10_Lola-Martinez-2.jpg","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/ProBono_Corporativo_BAJA-10_Lola-Martinez-2.jpg"},"width":400},"image_mobile":{"alt":"Lola Martinez, Pro bono","caption":"","height":400,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/ProBono_Corporativo_BAJA-10_Lola-Martinez-2-150x150.jpg","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/ProBono_Corporativo_BAJA-10_Lola-Martinez-2.jpg","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/ProBono_Corporativo_BAJA-10_Lola-Martinez-2.jpg","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/ProBono_Corporativo_BAJA-10_Lola-Martinez-2.jpg","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/05\/ProBono_Corporativo_BAJA-10_Lola-Martinez-2.jpg"},"width":400},"video":""}]}},{"type":"boxgrid","id":"","title":"All about our compliance policy","text":"","background_color":"bk-white","values":{"items":[{"type":"box","values":{"type":"box-text","text_color":"","distribution":"rows_1","background_color":"naranja-brillante","background_color_saturation":"","cta":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta_color":"main","cta2":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta2_color":"white","image":null,"label":"","text":"This is what governs our internal management, ensuring good practices and promoting efficiency and effectiveness.","title":"Transparency is in our DNA","subtitle":"","description":"","previewtext":""}},{"type":"box","values":{"type":"box-image","text_color":"","distribution":"rows_1","background_color":"transparent","background_color_saturation":"","cta":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta_color":"white","cta2":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta2_color":"white","image":{"alt":"","caption":"","height":853,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS16658_Refugee-Camp-Ayene.-86-1-150x100.jpg","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS16658_Refugee-Camp-Ayene.-86-1-480x320.jpg","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS16658_Refugee-Camp-Ayene.-86-1-1024x682.jpg","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS16658_Refugee-Camp-Ayene.-86-1.jpg","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS16658_Refugee-Camp-Ayene.-86-1.jpg"},"width":1280},"label":"","text":"","title":"","subtitle":"","description":"","previewtext":""}},{"type":"box","values":{"type":"box-text","text_color":"","distribution":"rows_1","background_color":"secondary","background_color_saturation":"","cta":{"type":"cta","values":{"text":"Ethical channel","sub1":"","sub2":"","cta_url":"\/transparencia\/canal-denuncias\/","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta_color":"main","cta2":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta2_color":"white","image":null,"label":"","text":"We have a secure, effective and confidential whistleblowing channel for reporting irregular conduct by people associated with Ayuda en Acci\u00f3n. If you have witnessed something that you think should not happen, report it.","title":"Let us know","subtitle":"","description":"","previewtext":""}},{"type":"box","values":{"type":"box-image","text_color":"","distribution":"rows_1","background_color":"transparent","background_color_saturation":"","cta":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta_color":"white","cta2":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta2_color":"white","image":{"alt":"","caption":"","height":853,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS12544_UGANDA-04-06_02_2019-111-150x100.jpg","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS12544_UGANDA-04-06_02_2019-111-480x320.jpg","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS12544_UGANDA-04-06_02_2019-111-1024x682.jpg","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS12544_UGANDA-04-06_02_2019-111.jpg","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS12544_UGANDA-04-06_02_2019-111.jpg"},"width":1280},"label":"","text":"","title":"","subtitle":"","description":"","previewtext":""}},{"type":"box","values":{"type":"box-image","text_color":"","distribution":"rows_1","background_color":"transparent","background_color_saturation":"","cta":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta_color":"white","cta2":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta2_color":"white","image":{"alt":"","caption":"","height":853,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS15699_MSM03688-1-150x100.jpg","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS15699_MSM03688-1-480x320.jpg","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS15699_MSM03688-1-1024x682.jpg","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS15699_MSM03688-1.jpg","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS15699_MSM03688-1.jpg"},"width":1280},"label":"","text":"","title":"","subtitle":"","description":"","previewtext":""}},{"type":"box","values":{"type":"box-text","text_color":"","distribution":"rows_1","background_color":"secondary","background_color_saturation":"","cta":{"type":"cta","values":{"text":"Contact us","sub1":"","sub2":"","cta_url":"\/contacto\/","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta_color":"main","cta2":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta2_color":"white","image":null,"label":"","text":"If you have any questions, suggestions, queries or complaints, please contact us.","title":"Contact us","subtitle":"","description":"","previewtext":""}},{"type":"box","values":{"type":"box-image","text_color":"","distribution":"rows_1","background_color":"transparent","background_color_saturation":"","cta":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta_color":"white","cta2":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta2_color":"white","image":{"alt":"","caption":"","height":960,"src":{"thumbnail":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS6066_Trujillo-005-150x113.jpg","small":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS6066_Trujillo-005-480x360.jpg","medium":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS6066_Trujillo-005-1024x768.jpg","large":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS6066_Trujillo-005.jpg","original":"https:\/\/ayudaenaccion.org\/uploads\/2021\/06\/RS6066_Trujillo-005.jpg"},"width":1280},"label":"","text":"","title":"","subtitle":"","description":"","previewtext":""}},{"type":"box","values":{"type":"box-text","text_color":"","distribution":"rows_1","background_color":"naranja-brillante","background_color_saturation":"","cta":{"type":"cta","values":{"text":"Annual report","sub1":"","sub2":"","cta_url":"https:\/\/ayudaenaccion.org\/en\/activity-reports-and-annual-accounts\/","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta_color":"main","cta2":{"type":"cta","values":{"text":"","sub1":"","sub2":"","cta_url":"","target":"_self","microcopy_text":"","microcopy_icon":null,"microcopy_color":""}},"cta2_color":"white","image":null,"label":"","text":"Every year we review our achievements and results to share them with you.","title":"Activity report","subtitle":"","description":"","previewtext":""}}]}},{"type":"faq_post_list","values":{"id":"","title":"More internal policies","subtitle":"","description":"","background_color":"bk-gray","bk_extension":"full-width bk-gray","background_color_saturation":"","text_color":"","faqlist_title_tag":"","items":[{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/code-of-conduct-of-the-spanish-development-ngo-coordinator-la-coordinadora\/","title":"Code of Conduct of the Spanish Development NGO Coordinator, La Coordinadora","content":"<span style=\"font-weight: 400;\">As a founding member of the Coordinadora de ONGD Espa\u00f1a, we have adhered to its Code of Conduct. <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/coordinadoraongd.org\/wp-content\/uploads\/2019\/07\/Co%CC%81digo-de-conducta-2019_COORDI_v2.pdf\" target=\"_blank\" rel=\"noopener\">See Code (Spanish)<\/a>.<\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/institutional-risk-control-and-management-policy\/","title":"Institutional risk control and management policy","content":"<span style=\"font-weight: 400;\">It defines the principles for identifying, analyzing, assessing, managing and communicating the risks associated with our strategy and activities.<\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/procurement-policy\/","title":"Procurement policy","content":"<span style=\"font-weight: 400;\">Its objective is to ensure that procurement processes are transparent, impartial, relevant and aligned with rigorous management and consistent with the standards of our Code of Conduct. <\/span><a href=\"https:\/\/forms.office.com\/pages\/responsepage.aspx?id=Iuw-5OZSwU6-GsFUMr4tcpBxjo1z7tZAql6USIhfXbJUN01ETVFaMThPS1ZCTkI3WVcySEdRQ08yWS4u&amp;_gl=1*df23lk*_gcl_au*ODAwODc3NzkwLjE3MjY2NjIwNzY.&amp;route=shorturl\"><span style=\"font-weight: 400;\">See approval questionnaire (Spanish)<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><span style=\"font-weight: 400;\"><a href=\"\/uploads\/2021\/09\/Politica-de-compras.pdf\">See Policy<\/a> (Spanish)<\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/environmental-policy\/","title":"Environmental policy","content":"<span style=\"font-weight: 400;\">It establishes the reference framework that should govern the conduct of Ayuda en Acci\u00f3n and the people who form part of it in environmental matters, ensuring co-responsible behavior with our environment. <\/span><span style=\"font-weight: 400;\"><a href=\"\/uploads\/2024\/09\/Estrategia-MACC-AeA-V09-ENGLISH.pdf\">See Policy.<\/a><\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/human-resources-policy\/","title":"Human resources policy","content":"<span style=\"font-weight: 400;\">It defines a human resources management model that allows us to attract, retain and develop the people who are part of our team, making them participants and co-responsible for the organization's development. <\/span><span style=\"font-weight: 400;\"><a href=\"\/uploads\/2022\/07\/Poli%CC%81tica-de-Recursos-Humanos-Septiembre-2018.pdf\">See Policy (Spanish).<\/a><\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/protocol-against-sexual-and-gender-based-harassment\/","title":"Protocol against sexual and gender-based harassment","content":"<span style=\"font-weight: 400;\">At Ayuda en Acci\u00f3n we are committed to zero tolerance of sexual and gender-based harassment, as well as the firm rejection of all offensive, discriminatory or abusive behavior and attitudes. That is why we have developed this protocol that allows us to work to ensure a safe environment both in terms of prevention and action in the event of any act of harassment. <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/ayudaenaccion.org\/uploads\/2024\/09\/Policy-on-Prevention-of-Sexual-Exploitation-and-Abuse-September-2023-1.pdf\">See the Protocol<\/a><\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/volunteering-policy\/","title":"Volunteering policy","content":"<span style=\"font-weight: 400;\">It guides volunteer service in our organization towards the implementation of the 2030 Agenda for Sustainable Development and always in coherence with our mission, principles, values and ethical standards. <\/span><span style=\"font-weight: 400;\"><a href=\"\/uploads\/2021\/09\/politica-de-voluntariado.pdf\">See Policy<\/a> (Spanish).<\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/conflict-of-interest-management-policy\/","title":"Conflict of interest management policy","content":"<span style=\"font-weight: 400;\">Its objective is to ensure that the decision-making process is impartial, always prioritizing the interests of the organization over any personal interest or benefit of its members. <\/span><span style=\"font-weight: 400;\"><a href=\"\/uploads\/2021\/07\/Gestion-de-Conflictos-de-Interes_AeA.pdf\">See Policy (Spanish)<\/a>.<\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/security-policy\/","title":"Security policy","content":"<span style=\"font-weight: 400;\">It defines a reference framework to reduce the exposure of the organization's assets and people linked to our intervention, to an acceptable risk level; and consequently, allows us to continue working in difficult settings. <\/span><span style=\"font-weight: 400;\"><a href=\"\/uploads\/2023\/01\/ayuda-en-accion-politica-de-seguridad-marzo-2020.pdf\">See Policy (Spanish).<\/a><\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/money-laundering-and-terrorist-financing-risk-management-policy\/","title":"Money laundering and terrorist financing risk management policy","content":"<span style=\"font-weight: 400;\">It establishes the guidelines governing the management of the risk of money laundering and terrorist financing to which the organization is exposed both internally and externally, with the ultimate goal of being able to prevent them and, should they occur, to have suitable mechanisms in place to mitigate their impact. <\/span><span style=\"font-weight: 400;\"><a href=\"\/uploads\/2021\/09\/Gestion-de-riesgo-de-blanqueo-de-capitales-y-financiacion-del-terrorismo.pdf\">See Policy (Spanish)<\/a><\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/policy-for-collaboration-with-the-private-sector\/","title":"Policy for collaboration with the private sector","content":"<span style=\"font-weight: 400;\">It defines the criteria to ensure that the companies we collaborate with are aligned with the principles and ethical standards of the organization. <\/span><span style=\"font-weight: 400;\"><a href=\"\/uploads\/2024\/09\/Collaboration-policy-with-the-private-sector-Diciembre-2021-1.pdf\">See Policy<\/a>.<\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/policy-for-collaboration-management-with-strategic-partners\/","title":"Policy for collaboration management with strategic partners","content":"<span style=\"font-weight: 400;\">It establishes the minimum guidelines that guide the selection of strategic partners with whom to initiate a collaborative relationship to carry out projects, programs and\/or specific activities in the territories where we want to intervene, and who therefore manage part of our economic resources. <\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/child-protection-policy\/","title":"Child protection policy","content":"<span style=\"font-weight: 400;\">It establishes the guidelines and challenges that the Foundation has in terms of Child Protection and good practices. <\/span><span style=\"font-weight: 400;\"><a href=\"\/uploads\/2024\/09\/Child-protection-policy-June-2022-1.pdf\">See Policy<\/a>.<\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/documentation-for-project-p167767-improving-the-living-conditions-of-indigenous-miskito-peoples-in-the-moskitia\/","title":"Documentation for project P167767 \"Improving the living conditions of indigenous Miskito peoples in the Moskitia\"","content":"<span style=\"font-weight: 400;\">See the safeguard protocols in the social and environmental area, as well as labor management and stakeholder participation, approved on April 21, 2021, designed for project <\/span><b>P167767<\/b> <i><span style=\"font-weight: 400;\">\u201cImproving the living conditions of indigenous Miskito peoples in the Moskitia\u201d<\/span><\/i><span style=\"font-weight: 400;\"> in Honduras, and financed by the World Bank.<\/span>\r\n\r\n&nbsp;\r\n\r\n<span style=\"font-weight: 400;\">- <a href=\"\/uploads\/2021\/09\/Marco-de-Gestion-Ambiental-y-Social-YAMNI-IWANKA-28042021_compressed.pdf\">Environmental and Social Management Framework (Spanish)<\/a><\/span>\r\n\r\n<span style=\"font-weight: 400;\">- <a href=\"\/uploads\/2021\/09\/Plan-de-Compromiso-Ambiental-y-Social_21.04.2021_compressed.pdf\">Social and Environmental Commitment Plan (Spanish)<\/a><\/span>\r\n\r\n<span style=\"font-weight: 400;\">- <a href=\"\/uploads\/2021\/09\/Plan-de-Participacion-de-las-Partes-Interesadas_21.04.2021_compressed.pdf\">Stakeholder Engagement Plan (Spanish)<\/a><\/span>\r\n\r\n<span style=\"font-weight: 400;\">- <a href=\"\/uploads\/2021\/09\/Procedimiento-gestion-mano-de-obra-YAMNI-IWANKA-28042021_compressed.pdf\">Labor management procedure (Spanish)<\/a><\/span>"},{"slug":"https:\/\/ayudaenaccion.org\/en\/faq\/letter-of-commitment-modern-slavery-act\/","title":"Letter of Commitment: Modern Slavery Act","content":"<span style=\"font-weight: 400;\"><a href=\"\/uploads\/2022\/10\/Carta-compromiso-Ley-de-esclavitud-moderna-UK-Octubre-2022-signed-FM.pdf\">See Ayuda en Acci\u00f3n's signed letter<\/a> for the prevention of modern slavery.<\/span>"}]}}]},"_links":{"self":[{"href":"https:\/\/ayudaenaccion.org\/en\/wp-json\/wp\/v2\/pages\/32159","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ayudaenaccion.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ayudaenaccion.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ayudaenaccion.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ayudaenaccion.org\/en\/wp-json\/wp\/v2\/comments?post=32159"}],"version-history":[{"count":6,"href":"https:\/\/ayudaenaccion.org\/en\/wp-json\/wp\/v2\/pages\/32159\/revisions"}],"predecessor-version":[{"id":33332,"href":"https:\/\/ayudaenaccion.org\/en\/wp-json\/wp\/v2\/pages\/32159\/revisions\/33332"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ayudaenaccion.org\/en\/wp-json\/wp\/v2\/media\/3558"}],"wp:attachment":[{"href":"https:\/\/ayudaenaccion.org\/en\/wp-json\/wp\/v2\/media?parent=32159"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}