We are pioneers in the third sector in terms of compliance: we identify and classify risks and create tools to react to them.
We ensure that our objectives are met by managing the risks to which we are exposed and turning them into opportunities.
What we do is important, but so is how we do it. Ethics is a priority in our daily work.
We ensure compliance with legal obligations in the countries where we work, as well as with our internal regulatory framework through internal audits.
We are accountable to our stakeholders to build trust and continue to improve our effectiveness and efficiency.
All stakeholders with whom we work have a confidential, independent and secure whistleblowing channel at their disposal. With this ethical channel, we aim to identify bad practices in order to take measures to prevent similar occurrences in the future. For people without access to the Internet, we also have an alternative whistleblowing channel that we inform about in the rural communities where we work.
It establishes the frame of reference for the conduct of Ayuda en Acción’s employees, under ethical and integrity standards consistent with our mission, principles and values (only available in Spanish).
It reflects our commitment to the development of activities aimed at the fulfillment of our purposes with the highest level of ethics, integrity, respect, responsibility and compliance with current legislation (only available in Spanish).
It establishes the guidelines that govern the proper processing of personal data managed by the organization as the data controller (only available in Spanish).
It establishes the guidelines that govern the management of financial risks to which Ayuda en Acción is exposed as a result of the complexity of the financial, capital markets and the international environment (only available in Spanish).
European Commission Humanitarian Aid Department (ECHO): Ayuda en Acción has been certified as a European Union Partner for the multiannual period 2021-2027.
We are adhered to the Digital Pact for the Protection of Individuals, an initiative promoted by the Spanish Data Protection Agency, to reinforce the right to data protection while promoting innovation, ethics and competitiveness in organizations, as well as to raise awareness among citizens and especially among minors.
We are an honorary member of the World Compliance Association in order to promote and make visible our efforts to integrate into our management model mechanisms to monitor the risks to which we are exposed, with the ultimate goal of seeking the highest quality in our intervention.
The MDS is an inter-institutional program in which around 180 organizations are members. Its main objective is to report "misconduct" between organizations in order to gather information and mitigate the hiring of employees who in previous organizations have committed some type of sexual harassment, abuse or exploitation during their time in those organizations, thus reinforcing that the selection process is of suitable personnel.
Ayuda en Acción has opted to integrate the Compliance Program. It is a commitment to transparency and accountability through effective management, which makes it possible to anticipate potential risks.
Ana Benavides, CEO of Fundación Lealtad
Ayuda en Acción's commitment to Compliance is firm, both in terms of raising awareness and disseminating information internally and sharing knowledge and experience externally. It is essential to recognize its invaluable contribution to the Third Sector Compliance Technical Committee of the World Compliance Association.
Albert Salvador, WCA International Secretary General
Ayuda en Acción was one of the first organizations with which we began to collaborate in the Pro Bono Spain Foundation. Its organizational model makes it a benchmark organization in terms of compliance, diligence and best practices.
Lola Martínez Aragón, project manager of Pro Bono Spain FoundationThis is what governs our internal management, ensuring good practices and promoting efficiency and effectiveness.
We have a secure, effective and confidential whistleblowing channel for reporting irregular conduct by people associated with Ayuda en Acción. If you have witnessed something that you think should not happen, report it.
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